EMC Symmetrix and DMX Serial Numbers
You always wondered how EMC comes up with these
serial numbers for your Symmetrix and DMX Machines.
If your machine serial number starts with HK (it
means it was manufactured in Hopkinton, MA) and for most of the international customers if it
starts with CK (it means it was manufactured in Cork, Ireland).
With the DMX Series of machines, EMC has
introduced two new manufacturing centers (TN and SA).
There are still machines starting with HK and CK
that will be shipped internationally and vice versa.
- The serial number HK would always have a 1 following it.
- The serial number CK would always have a 2 following it.
- The serial number TN would always have a 2 following it.
- The serial number SA would always have a 2 following it.
Here is the Symmetrix and DMX Serial Numbering
Convention.
- Symmetrix 3.0, 1/2 cabinet: HK18160xxxx
- Symmetrix 3.0, 1 cabinet: HK18150xxxx
- Symmetrix 3.0, 3 cabinet: HK18140xxxx
- Symmetrix 4.0, 1/2 Cabinet: HK18260xxxx
- Symmetrix 4.0, 1 cabinet: HK18250xxxx
- Symmetrix 4.0, 3 cabinet: HK18240xxxx
- Symmetrix 4.8, 1/2 cabinet: HK18360xxxx
- Symmetrix 4.8, 1 cabinet: HK18350xxxx
- Symmetrix 4.8, 3 cabinet: HK18370xxxx
- Symmetrix 5.0, 1 cabinet: HK18450xxxx
- Symmetrix 5.0, 3 cabinet: HK18470xxxx
- Symmetrix 5.5, 1 cabinet: HK18550xxxx
- Symmetrix 5.5, 3 cabinet: HK18570xxxx
The DMX Serial numbers still need more research
because its hard to find a trend with the numbering convention on it.
- DMX800: HK18790xxxx
- DMX1000-S: HK18740xxxx
- DMX1000-P: HK18746xxxx
- DMX2000-S: HK18770xxxx
- DMX2000-P: HK18776xxxx
- DMX3000: HK18788xxxx
- DMX3000-M2:HK18789xxxx
- DMX3: HK19010xxxx
- DMX4: HK19110xxxx
It is very important that you Service processor
Serial Number is exactly similar to that of the Symmetrix / DMX Serial Number
(As defined in the BIN FILE). If both these serial numbers are different, your
basic symcfg discover commands will fail.
Your actual hardware Symmetrix / DMX Serial Number
can still be different than the Serial number defined in the BIN file, since
the BIN file serial number takes precedence.
The find your Symmetrix / DMX Serial Number look
at the front and back of the Symmetrix on the top, the number should begin with
HK or CK or TN or SA.
To find your Symmetrix / DMX Serial Number from
the service processor, run E7,CF or you can also try to run symcfg
discover or syminq from the service processor via SYMCLI located C:\Program
Files\EMC\Symclibin. One option before running this, you can delete the
file located on the service processor called symapi_db.bin located C:\Program
Files\EMC\Symapidb. During the symcfg discover process, this file
will be recreated. The logs if this operation fails can be found at C:\Program
Files\EMC\Symapilog.
It is very important you do not change your
Symmetrix / DMX Serial number since the FA WWN are determined using the last
two digits of your actual Serial Number. If you change this, all the WWN’s will
change causing your FA’s, Disk WWN etc to all change. As far as my knowledge,
this can only be changed through a BIN FILE change.